24 hours a day * 365 days a year
Our staffs are on-call duty 24/7 to handle operational failures after system installations and hardware troubles after delivery, and support system maintenance and correct malfunctions. Our on-call maintenance supports are available around the clock, 24 hours/365 days, even in the middle of night and on holidays.

Occasionally we see hardware troubles after operational start-up or need alteration of program specifications due to the changed operational policy. Mission of our "maintenance support system" is to do the trouble shooting in the shortest period of time.

We will make every effort to have an immediate recovery of the system during emergency situation.
We will respond immediately if you inform us your additional requests or have unclear points.

Our maintenance support is ready for 24 hours a day, 365 days a year, regardless of early morning, midnight, weekend or holiday.